Exchange Your Jewellery Anytime – Simple and Transparent At KTC Jewellery, we want you to love your jewellery for life. That’s why we offer a Lifetime Guarantee Value Exchange. This means you can return your KTC Jewellery piece at any time and exchange it for something new, without any hassle or hidden terms.

How It Works:

1. Return Your Jewellery Anytime: Whether you bought it last month or years ago, you can return your original KTC Jewellery piece whenever you’re ready.

• Pick any other piece from our collection, and the value of your original item will be applied toward your new choice.

2. Fair Exchange: If the new piece costs more than your original, you only pay the difference. If it’s less, we simply exchange it. No extra fees, no hidden conditions.

Condition of Returned Items:

• Acceptable Condition: Minor scratches and normal wear and tear are acceptable for exchange .
• Non-Eligible Conditions : Jewellery that is broken ,has lost stones, or shows significant damage cannot be exchanged.

Why We Offer This

We believe your jewellery should evolve with you. If your style changes or you simply want something new, we want to make sure you can enjoy KTC Jewellery without losing the value of your original purchase. It's that simple.

No Hidden Terms, Just Fair Value

Our Lifetime Guarantee Value Exchange is as straightforward as it sounds. There are no hidden fees or complicated rules. We’re committed to making sure you always have jewellery that you love.

Questions?

If you have any questions or want to start an exchange, feel free to contact us at info@kowloontrading.com. We’re here to help!